Hidden hotel secrets you should know when you travel

It's always surprising – or even shocking – to discover secrets in other businesses. Here's some information about the hotel business.

Most hotels have a secret room but it doesn't have to be for nefarious purposes

Hotels in works of fantasy and folk legends are famous for having secret rooms and corridors and who knows what is behind them. The fact is that most hotels most likely have secret rooms. The good thing is that in most hotels these rooms are not there to do anything outrageous but to help please guests. It's a way to secure a room when bookings are overcrowded or when someone special comes to the hotel.

Hotel swimming pools are not always disease-free

The swimming pool is always the best part of staying at a hotel. When you go sweating and getting tired on vacation, go back to the hotel, and end your day by relaxing in the pool.  Many hotel pools are completely safe, but one study found that 1 in 3 outbreaks of water-related illness were associated with hotel pools. Although this is worrying, this does not mean that all the pools in the hotel are not clean, if you think the water is not well, it really is not well. We only say this to make sure that hotels have proper water quality monitoring and that you always apply common sense.

Always check the kettle in your room to avoid damage.

You should double-check everything you drink in the hotel room. Some room occupants are known to add things that cannot be mentioned to the kettles, which are not checked daily by housekeeping. Never boil in the hotel room kettle until you check inside – you may not get the thing you expected!

Never trust the cups in the rooms.

The housekeepers are very few, and they are too busy to make a profit for the hotel, as they sometimes clean the cups with the same cloth they use to clean the bathroom – after all, their goal is to make the room look clean. You shouldn't even trust big hotels, when it comes to cups.

When submitting complaints.

Nothing is perfect, and this applies to hotels, when you have to complain, always try to be kind to others. There is a conviction in hotels that most understanding guests receive better compensation, while a rude guest gets the minimum. Always treat employees with respect and be friendly. You'll be surprised how many people are rude, even on the smallest issues.

كيف تحصل على أفضل خدمة.

Once inside, ask lots of questions about every aspect of the hotel. Always order a signature cocktail with dinner or lunch, and use all the hotel services. The hotel management will immediately mark you as an inspector sent by member clubs. Everyone in the hotel will try to find out your name, and the photo we stole from your Facebook account will be all over the hotel behind the scenes. You will get the best service you've ever gotten.

One employee said: "Once upon a time we had a woman staying at the hotel and the management somehow confirmed that she was an inspector. They literally took footage of the security camera and printed it out to give to all employees so we know who it is. I still remember her name was Katrina.

When submitting complaints.

Nothing is perfect, and this applies to hotels, when you have to complain, always try to be kind to others. There is a conviction in hotels that most understanding guests receive better compensation, while a rude guest gets the minimum. Always treat employees with respect and be friendly. You'll be surprised how many people are rude, even on the smallest issues.